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<\/p>\n<\/div><\/div>\n\n\n \n \n <\/p>\n <\/div>\n\n \n <\/div>\n<\/section>\n\n\n A B16 circuit breaker must be installed before connecting any Flowbox. This recommendation is based on the understanding that the Flowbox is the only unit connected to the power source. If additional units such as lightboxes are connected, then a different circuit breaker will be required.<\/p>\n\n <\/div>\n <\/div>\n\n \n In the majority of cases, the cable outlet is in the bottom right-hand corner.<\/p>\n\n <\/div>\n <\/div>\n\n \n Flowbox holds the European CE certification as well as the American UL certification. Flowbox is also certified as Ecodesigned by AENOR and meets the ISO 14006 standard.<\/p>\n\n <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n\n \n \n \n We have personalised design and creative services for each client and each project and as such don’t offer standard or stock visuals or animations.<\/p>\n\n <\/div>\n <\/div>\n\n \n We adapt our design process to each project. For example, the client can send us the visual to be used which we then use to create an appropriate animation. Alternatively, based on reference images and inspirations sent to us by the client we can create both the visual and the animation. Whatever the process is, we must receive a written design brief via your Client Services Manager or Project Manager, in order to start work.<\/p>\n\n <\/div>\n <\/div>\n\n \n We send a mp4 preview which shows how the animation will look with the printed visual. Once the animation is approved in writing, production starts.<\/p>\n\n <\/div>\n <\/div>\n\n \n The only physical limitation for the animation is the SD card capacity. However, for a better customer experience, it is recommended that it lasts no longer than 1 -2 minutes.<\/p>\n\n <\/div>\n <\/div>\n\n \n In order to maintain our high-quality standard of visuals and animations, we don’t offer the possibility to print with another company. Both the visual and the animation must be produced by Kendu.<\/p>\n\n <\/div>\n <\/div>\n\n \n <\/div>\n <\/div>\n\n \n \n \n Can Flowbox be sent already set-up? With the aim of saving space when shipping and protecting the profiles, Flowbox is sent flat-packed. One of the advantages of Flowbox is that it can be set-up by store staff.<\/p>\n\n <\/div>\n <\/div>\n\n \n Profiles measuring 2500mm (8 ft 2.4 inches) and under are sent whole. All other profiles of greater or equal length are sent in cut into equal sections measuring 2500mm \/ 8 ft 2.4 inches and under.<\/p>\n\n <\/div>\n <\/div>\n\n \n <\/div>\n <\/div>\n\n \n \n \n One of the advantages of Flowbox is that it can be set-up by store staff. Its fuss-free assembly doesn’t require any technical background knowledge. However, due to the large format, we would recommend using professional shopfitters for any Flowbox over 2077 x 2077mm (6ft 9.7 inches).<\/p>\n\n <\/div>\n <\/div>\n\n \n Any Flowbox can be placed horizontally or vertically. However, the orientation must be decided on before the design process is started.<\/p>\n\n <\/div>\n <\/div>\n\n \n 1- Check that the Flowbox is plugged in correctly to the power outlet. If the light doesn’t change colour, then it has been damaged. Replace the RGB LED plate with one of the spares.<\/p>\n\n <\/div>\n <\/div>\n\n \n 1- Check that the SD Card is correctly inserted into the reader embedded in the frame. 1- Take the LED plate out and put it back in again to make sure it is placed correctly on the lighting grid. Substitute the partially working LED plate for one of the replacements.<\/p>\n\n <\/div>\n <\/div>\n\n \n 1- Take out the bottom LED plat of the column that isn\u2019t working and put it back in again to make sure it is placed correctly on the lighting grid and isn\u2019t affecting the rest of the column. The only additional parts that are sent with Flowbox are spare RGB LED plates. If you don’t need them for the initial set-up, store them in a safe place for future use. If any of materials or parts haven’t been used, please contact us directly so we can provide you with the appropriate information.<\/p>\n\n <\/div>\n <\/div>\n\n \n <\/div>\n <\/div>\n\n \n \n \n \n Flowbox help centre\n <\/h2>\n <\/div>\n\n
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\n <\/div>\n Technical Specs<\/h2>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n
![](\"https:\/\/www.kendu.com\/wp-content\/uploads\/2020\/05\/2.png\"){kind=icon}
\n <\/div>\n Design Process<\/h2>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n
![](\"https:\/\/www.kendu.com\/wp-content\/uploads\/2020\/05\/3.png\"){kind=icon}
\n <\/div>\n Packaging & Shipping<\/h2>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n
![](\"https:\/\/www.kendu.com\/wp-content\/uploads\/2020\/05\/4.png\"){kind=icon}
\n <\/div>\n Set-up & Installation<\/h2>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n
![](\"https:\/\/www.kendu.com\/wp-content\/uploads\/2020\/05\/5.png\"){kind=icon}
\n <\/div>\n Miscellaneous<\/h2>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n <\/div>\n <\/div>\n \n\n\n \n
\n <\/div>\n\n Technical Specs<\/h2>\n <\/div>\n \n
![](\"https:\/\/www.kendu.com\/wp-content\/uploads\/2020\/08\/ENERGY-CONSUMPTION.png\")
\n \n \n <\/div>\n <\/div>\n\n \n \n <\/div>\n\n Design Process<\/h2>\n <\/div>\n\n
\n <\/div>\n\n Packaging & Shipping<\/h2>\n <\/div>\n\n
![](\"https:\/\/www.kendu.com\/wp-content\/uploads\/2022\/06\/bultos.png\")
\n \n \n <\/div>\n <\/div>\n\n \n \n <\/div>\n\n Set-up & Installation<\/h2>\n <\/div>\n\n
\n2- Check that the SD Card is inserted into the reader embedded in the frame.
\n3- If the SD is inserted, make sure it is pushed in all the way.
\n4- Unplug the Flowbox and then plug it back in. If you have a power switch turn off the power before unplugging the Flowbox and then switch on the power once it is plugged in again.<\/p>\n\n <\/div>\n <\/div>\n\n \n
\n2- If the SD is inserted, make sure it is pushed in all the way.
\n3- Confirm that the SD Card inserted matches the printed visual by checking that it came from the same black bag as the visual.
\n4- Confirm that the Flowbox orientation is correct.<\/p>\n\n <\/div>\n <\/div>\n\n \n
\n2- Check that the LED plate is in contact with the small spring located on the back of the Flowbox.
\n3-\u00a0 Replace the LED plate that isn\u2019t lighting up with a LED plate that is lit up on the Flowbox:
\na) If the substitute LED plate works leave it there and in its original position use one the replacement LED plates.
\nb) If the substitute LED plate doesn\u2019t work, change the back brace for one of the replacements.<\/p>\n\n <\/div>\n <\/div>\n\n \n
\n2- Check that the back brace is correctly inserted into the plastic clip on the top of the frame and securely locked in.
\n3- Replace the bottom LED plate that isn\u2019t lighting up with a LED plate that is lit up on the Flowbox.
\na) If the LED plate works, leave it there and in its original position use one the replacement LED plates.
\nb) If replacing the LED plate doesn\u2019t fix the problem, change the back brace for one of the replacements.
\n4- On the column that isn\u2019t working, replace the LED plate second from the bottom with a LED plate that is lit up on the Flowbox.
\na) If the LED plate works, leave it there and in its original position use one the replacement LED plates.
\nb) If replacing the LED plate doesn\u2019t fix the problem, change the back brace for one of the replacements.<\/p>\n\n <\/div>\n <\/div>\n\n \n \n <\/div>\n\n Miscellaneous<\/h2>\n <\/div>\n\n